F&Q

"How do you ship glass tanks safely?"

We use double-boxing with corner protectors and bubble wrap. Our shipping partners are trained to handle fragile items with care.

"What if my tank arrives broken?"

Contact us immediately with photos. We'll send a replacement at no charge.

"How long does shipping take?"

Most orders arrive within 5-7 business days. You'll receive tracking info immediately.

"Is this a real business?"

Yes! We're based in [San diego/California] and have been helping aquarium enthusiasts since [2011]. Email us at [theglassaquarium83@gmail.com] anytime, or if you want help on an aquarium.

"Why are your prices lower than pet stores?"

We source directly and operate online-only, so we pass those savings to you.

"What if I need help setting up?"

Email us! We're happy to answer setup questions and recommend fish for your tank size.